Reviews

★★★★★

Was impressed by how every IQOS Iluma device came sealed, no missing accessories, and batch codes matched the originals.

Vivian S. - Google Reviews
★★★★★

Made a rush order for my kiosk—Smoketouch delivered on time and kept me posted at every step.

Tomas E. - Google Reviews
★★★★★

They offered a variety of Heets flavors, letting me expand my clients’ choices without any trouble stocking.

Rebeca T. - Google Reviews
★★★★★

My invoice was custom-tailored for my VAT needs, which saved me hassle during accounting.

Jeremy W. - Google Reviews
★★★★★

Packaging kept everything fresh even after a long international delivery. Big thumbs up.

Oliver M. - Google Reviews
★★★★★

I had a question about the origin of Heets — support sent all manufacturer certificates fast.

Astrid P. - Google Reviews
★★★★★

Needed small test order before buying big. Got same high-quality service on both.

Sergei K. - Google Reviews
★★★★★

Love that all my repeat orders get a loyalty discount automatically applied.

Monica L. - Google Reviews
★★★★★

Delivery included clear tracking and an actual signed proof—rare for wholesale today.

Omar F. - Google Reviews
★★★★★

Site works well on mobile, so I order on the go from my store floor. Convenient.

Jana I. - Google Reviews
★★★★★

One carton came with a damaged box; they replaced it straight away, no arguments.

Pierre Z. - Google Reviews
★★★★★

Smoketouch even called to confirm some delivery details; very proactive customer care.

Viktor B. - Google Reviews
★★★★★

Bought bulk IQOS Originals for my tobacco shop chain—authenticity always checks out.

Emanuela Q. - Google Reviews
★★★★★

New user discounts help dealers like me minimize risk on first orders.

Lucas M. - Google Reviews
★★★★★

Shipping has been reliable through customs. I never had an order held up.

Daniela S. - Google Reviews
★★★★★

Tried their WhatsApp support and got answers after business hours, impressive response.

Miroslav J. - Google Reviews
★★★★★

Smoketouch helped me set up scheduled monthly deliveries so I’m never out of stock.

Khadija D. - Google Reviews
★★★★★

Every SKU arrived as described; even small packaging details matched the website images.

Lina C. - Google Reviews
★★★★★

Technical support advised me on the right holders and chargers for each model.

Patryk R. - Google Reviews
★★★★★

Prefer their eco-friendly packaging compared to competitors, less waste.

Angela V. - Google Reviews
★★★★★

Volume pricing and shipping insurance made my bulk purchase a no-brainer.

Martin J. - Google Reviews
★★★★★

Invoice was split between locations without issue, accommodated our chain stores.

Layla H. - Google Reviews
★★★★★

Always honest if an item is out of stock—no forced substitutions or delays.

Ismael N. - Google Reviews
★★★★★

After-sales help for faulty units is fast and hassle-free, especially important in wholesale.

Greta K. - Google Reviews
★★★★★

Guidance on trending IQOS models improved my sales last quarter.

Jordi A. - Google Reviews
★★★★★

I get tracking links within hours of payment, which helps manage my team’s workflow.

Sonia P. - Google Reviews
★★★★★

Loved tracking real-time ETAs for each box — reduces my stress during busy seasons.

Darius G. - Google Reviews
★★★★★

No hard sell on upgrades—staff actually listen to what I need and advise accordingly.

Kristina T. - Google Reviews
★★★★★

Reliable supplier for exclusive IQOS releases that competitors can’t get.

Adam C. - Google Reviews
★★★★★

Security-sealed cartons on every delivery added peace of mind for my franchise.

Basma E. - Google Reviews